Business Administration Apprentice

The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.

Main Purpose of the Role:

Business Administration:

To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved

Sales Administration:

To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives

Key Responsibilities:

Business Administration Duties:

Manage and distribute incoming and outgoing post Answer incoming calls, take messages, and follow up as needed Greet visitors professionally and offer refreshments as appropriate Operate and maintain the internal CRM/MRM systems (training provided) Maintain both digital and physical filing/archiving systems Proactively contribute to the smooth running of the office Coordinate diaries and manage meeting schedules Assist with marketing activities including events, campaigns, website updates, and social media content

Sales Administration Duties:

Assist with the promotion of the Company through sales and marketing support Support directors with sales and marketing projects Maintain an active sales diary and quotation log Ensure compliance with company policies and procedures Liaise with internal departments to support successful sales operations Provide input and support in identifying marketing and sales process improvements Assist with general office administration as needed Support management with health & safety obligations and compliance Encourage and support continuous improvement initiatives across the business

Training:
Business Administrator Level 3 Apprenticeship Standard The training will take place in the workplace TDR will conduct monthly assessment and tutor sessions

Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract

Employer Description:
North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started. At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwide

Working Hours :
Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience