Apprentice Pre-Sales Engineer

This role is based in Telford, Shropshire. The main aim of this role is to learn and understand the HVAC industry with the aim of being able to support our Regional Sales Manager's and customers with selections, design and quotes.

Understanding buildings and how they function Handling customer and sales inquiries via email and phone Supporting our Regional Sales Managers (RSMs) and assisting external customers Helping to select and quote HVAC equipment based on customer needs Reviewing technical drawings and specifications to develop cost-effective solutions Analysing competitor quotes to create competitive offers Following projects from start to finish, providing design and technical support along the way Answering basic technical queries to assist RSMs and customers Looking for ways to improve processes and reduce costs Working closely with RSMs and customers to provide pricing and availability information

Training:
We lead the way in the innovation of product expansion and comprehensive training Level 3 qualification in Building Services Study with South City college Birmingham

Training Outcome:

We see our apprentices as the future of our business. As a global company with operations in most major countries, the career opportunities are endless!

At Carrier, you will work in a place where you will connect with amazing people, you will feel your unique skills and perspectives will be truly valued, and we will support you as much as possible to bring out the best of you.

Employer Description:
We are Carrier, a global leader in advanced heating, air conditioning, and refrigeration technologies. From homes and offices to large commercial spaces, our solutions help create comfortable, efficient environments. Our legacy is built on innovation. For decades, our teams have been at the forefront of developing cutting-edge systems that promote healthier indoor air and more sustainable operations. Our portfolio includes high-performance products like air conditioners, chillers, boilers, rooftop units, and refrigeration equipment. Joining Carrier means being part of a supportive, forward-thinking community. Here, your ideas and skills are valued, and you’ll be empowered to grow, collaborate, and make a meaningful impact.

Working Hours :
Monday to Friday in workplace, with one day per week in college attending Bordesley Green Campus (B9 5NA). Exact working hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience