Apprentice Team Assistant

Collaborate and partner with the MIH Management Team to uphold the “Make It Happen” ethos delivering upon MIH’s shared Mission, Vision and Values General administration and support tasks for the team Answering office phones, assessing urgency, passing on messages where applicable or dealing with issues as and when they arise Monitoring general Info & Admin mailboxes, assessing urgency, passing on or responding to emails where applicable Creating mail merges using Qube (our company software) as instructed by Property Managers, ensuring timeliness, completeness and accuracy Preparing and distributing meeting agendas and minutes with action points Keeping an up to date To Do list and seeing through a task from beginning to completion Maintaining and updating Property Trackers on works undertaken and/or completed at a property Ensuring Templates are up to date and filed in the correct destination folders Booking online and in person meetings for staff and clients Chasing up quotations and contractors, updating the Property Managers with the latest information and emailing clients with updates where necessary Ordering office stationery, tea & coffee, and other supplies, with an awareness of cost-effective and value for money choices Checking post regularly opening & distributing as needed Prioritising tasks in order of urgency Support the co-ordination and running of team events Ad hoc activities to support the Management team as required

Training:

Business Administrator Level 3.

Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment. 

Training Outcome:

This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).

Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company. 

Employer Description:
MIH, started in 2017, with just our Director, Sarah, and an Accountant, to become a team of 13 which we are looking to increase over the next few months. We manage a varied and impressive client portfolio of buildings ranging from 4 flats to up to 175, with a 6-figure turnover. We are looking to grow the business over the next 3 years, and you could be a part of, and integral to our team and the growth of our company. The “MIH” in MIH Property Management means “Make it Happen” and this is what we at MIH are all about. We take great pride in making sure our clients, contractors and colleagues benefit from our structured approach to management. As a team we work collaboratively, efficiently, looking to improve our systems and service whilst creating a fun and productive working environment. We train our team members to be highly skilled, experienced, and capable professionals who can manage a property from “A to Z”. We value professional development and will train and support you in developing a broad and well-rounded career. Our management team have over 4 decades of property industry experience and will guide and train you in the MIH property and risk management approach. If you are looking to be a part of our story, and to develop and progress your career, if you take pride in providing quality customer service and creating a reputation as a highly regarded professional, then talk to MIH and “Make it Happen”.

Working Hours :
9am to 5pm Monday to Friday, with an hour for lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience