Business Administration Apprenticeship

Main duties to include: Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements. Reception duties and assisting reception staff. Assisting accounts staff. Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care. Liaising with others by telephone. Arranging mail dispatch by post, hand, email, fax or Document Exchange. Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same. Time recording and maintaining up to date time records as appropriate. Photocopying, including numbering, colouring, binding of copies as required. Ensure the confidentiality of all the firm’s and clients’ documentation and information. Consumables ordering. Daily filing including file opening and closing. Contributing to maintaining a safe and healthy working environment. Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc. Contributing to maintaining and improving office policies and procedures. Ensuring compliance with Equality and Diversity Policy. Working in any branch office as may from time to time be required by the firm. Any other duties which from time to time are required by the firm.

Training:

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard which includes:

Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA)
 

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

Record and document production IT Decision making Interpersonal skills Communication Quality Planning and organisation Project management Relevant regulation Policies External environment factors

Training Outcome:

Possibility of a full-time position upon completion of the apprenticeship.

Employer Description:
Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.

Working Hours :
Monday - Friday - 9:00 AM - 5:00 PM, with 1 hour for lunch.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative