IT Support Apprentice

Work:

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points Assist with setting up new IT equipment for staff and students, including user accounts and profiles Help maintain inventory records of IT equipment and software licenses Assist in the management of user permissions and access to school systems and services Support the team in ensuring that all IT systems and services are running smoothly and securely Provide support during school events and activities that require IT assistance Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues Assist in keeping the school’s IT systems up to date, including applying software updates and patches

Training:

Your training plan:

All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments

More training information:

Wise Origin is a national training provider which was established in 2006.

We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.

We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.

Throughout the program, you will receive dedicated support from your tutor to ensure your success.

Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.

Training Outcome:

Ongoing career development and progression opportunities upon successful completion of the apprenticeship.

Employer Description:
Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.

Working Hours :
Monday - Friday 8:30am - 5pm

Skills:
IT skills,Communication skills