Customer Service Apprentice (Estate Agents)

This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry. 

Responsibilities are to include but not limited to:

Replying and drafting professional emails to the client Working alongside the Sales Progression and Lettings Teams as customer support on the phone Interacting with customers on social media Completing data collection General office tasks Keeping a log of energy performance certificates Tagging property keys Helping our sales team collect feedback from viewings Assisting with viewings

Position to start as soon as possible.

Own transport is essential due to assisting with viewings.

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard The apprenticeship programme duration is 13 months Functional Skills in maths and English and ICT (if required) You will be based in the employer’s office so you will gain 13 months of office-based training

Training Outcome:

Upon successful completion of the apprenticeship, a full-time position will be available for the right candidate.

Employer Description:
Bear Estate Agents are a local estate agent company in Leigh-on-sea who are a growing business. Their aim is to make their client’s lives as easy as possible when it comes to selling your home. From attending viewings, attending expert valuations and completing home sales, Bear will be with you every step of the way, keeping you up to date on the latest news of your home.

Working Hours :
Monday - Saturday 9.00 am - 5.00 pm. (30-minute lunch break)/ Saturdays are Mandatory! A day in lieu given back in the week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Excellent telephone manner