IT Technician Apprentice

Assist with the installation and configuration of computer operating systems, applications, and hardware Provide first-line technical support via phone, email, and ticketing systems Perform basic troubleshooting for hardware, software, and network issues under supervision Maintain accurate records of IT assets, deployments, and service requests Support the Service Desk team in resolving incidents and escalating complex issues when necessary Keep up to date with industry developments and actively participate in training sessions

Training:

Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete an Information Communication Technicans Level 3 Apprenticeship. 

Training Outcome:

For the right candidate, after the apprenticeship there will be opportunity to develop within this business.

Employer Description:

Eclipse IT Support is an experienced IT services provider that has been providing businesses and individuals in the surrounding areas with top-notch service for over 6 years. Our team has over 15 years of combined experience in the IT field and has successfully served over 30 clients.
We provide our clients with a wide range of services that are tailored to their individual needs, from network security to data recovery. Our team of professionals is passionate about providing the best IT support possible and is dedicated to exceeding our client's expectations.

Working Hours :
Monday - Friday 9 am to 5 pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative