Multi Channel Marketing Assistant/Donor Journey Apprentice

Digital & Multi-Channel Marketing

Create and schedule engaging content across social media platforms, including Facebook, Instagram, LinkedIn, and X Use a Content Management System (CMS) to update website pages and upload digital content Support the creation of marketing materials such as leaflets, posters, print media, and digital assets Assist with the distribution, logging, and tracking of printed marketing materials Help design simple graphics, visuals, and short-form content in line with brand guidelines Support email marketing campaigns and digital newsletters Monitor engagement and performance of campaigns and report on outcomes

Online Giving & Fundraising Campaigns

Support the setup and promotion of online fundraising pages and donation platforms Assist in developing campaign messaging, visuals, and supporter updates Help track campaign performance and donor response

Donor Journey & Supporter Engagement

Assist with welcoming new donors and sending thank-you communications Support delivery of donor updates, newsletters, and engagement activities Communicate with donors via email, phone, and digital platforms in a professional and friendly manner

Contribute to donor retention and stewardship activities
Data, Records & Administration

Maintain accurate donor information using CRM/database systems Ensure all donor data is handled in line with GDPR requirements Support reporting on donor activity, engagement, and campaign outcomes Carry out general administrative tasks for the fundraising and communications team

Learning & Development

Take part in apprenticeship training and development sessions Build skills in multi-channel marketing, digital content creation, and donor engagement Work collaboratively with colleagues, volunteers, and partners

Training:

Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:

Level 3 Diploma in Multi-Channel Marketing Level 2 Functional Skill in Maths (if applicable) Level 2 Functional Skill in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. 

Training Outcome:

After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. 

Employer Description:

Sight Support Hull & East Yorkshire offers a supportive and welcoming environment where apprentices can see the real impact of their work. The team is friendly, down-to-earth, and committed to helping individuals grow and succeed.

This apprenticeship provides genuine hands-on experience, not just observation. The successful candidate will take on real responsibility, contribute ideas, and work on campaigns across social media, digital platforms, and print. Along the way, they will develop valuable skills, build confidence, and be supported every step of the journey.

Working Hours :
Monday to Friday, between 9am - 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative