Account Manager - Commercial Buildings - Central London - Up to 70k + Travel An excellent opportunity has arisen to join one of the leading companies in the facilities and maintenance industry. They are an established business with a number of long term contracts in London and around the UK.
They currently maintain a number of blue chip buildings in and around Central London and are looking for an experienced Account Manager to deal with them on a day to day basis.
There are four supervisors who report directly to the account manager and there is also a team of ten engineers who they manage across the different sites. The Account Manager will also be responsible for ensuring that all requests are responded to for a client with a 6 star service level and will also be a key player in the technical pro-active approach on risk minimisation.
The package is as follows:Salary up to 70k.Travel paid from site to site..25 days holiday.Hours are 8 to 5 Monday to FridayThe main duties will also include:Manage all maintenance staff on the contract.Manage agreed KPI and SLA’s.Responsible for managing the company’s H&S and environmental performance on the contract.Plan and implement building shutdowns and complex client project works.Responsible for managing the company’s quality procedures on site.Recruitment of any new staff required on site.Responsible for the development of all staff, which will include annual appraisals.Manage staff absenteeism and be responsible for disciplinary issues within the site team.Management of client relationships on a daily basis.Applicants for this role must be able to demonstrate the following:Qualified in engineering discipline; C&G, HNC, HND or higher.Strong technical engineering understanding.Previous experience of managing multiple sites and contracts.Experience of managing commercial properties.Experience of service delivery in high profile financial offices.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Ability to deliver projects on time and on budget.