Apprentice Business Admin Assistant

The Ideal Candidate:

Strom Ltd have an opportunity for an apprentice to join our exciting sales office based in Ossett, Wakefield. Working Monday to Friday 9:00am to 4:30pm.

The ideal candidate will need to be organised, professional, demonstrate reliability and have meticulous attention to detail in all tasks.

Duties will include:

You will be required to provide support to both the internal and external sales team which will include confidently handling client communications and support existing customers with their enquiries while maintaining a warm and helpful demeanour while managing daily administrative duties and a wide range of tasks Will need to be a good communicator and confident in answering phone calls and dealing with customer enquiries Self-motivated and able to work independently and with other members of the team        The ability to work to a high standard and pay close attention to detail        Ensure customer orders are processed accurately and efficiently Liasing with dispatch and production to ensure customer expectations are satisfied        Basic computer literacy required but training will be provided where necessary        Eagerness to learn

Responsibilities:

You will work closely with the sales office manager in the processing of customers’ orders, assisting with customer enquiries and all associated administration        Updating and maintaining customer records        Assisting with dispatch of goods and invoicing        Assist with purchasing of stock and materials

What we offer:

25 days holiday plus bank holidays        Pension scheme        Opportunity for full time employment once qualified

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which is relevant to your role within the company to meet the overall business needs.

The role will evolve as time and duties progress.

Training:

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if not already achieved

You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.

All evidence will be logged to your electronic portfolio.

Training Outcome:
Opportunity for full-time employment once qualified

Employer Description:
We are a small team and work closely together in a bustling environment. Strom is a leading pioneer in the Hot Water industry, bringing major product developments and exciting new product opportunities to the market. With over 100 years combined knowledge in the Water heating industry.

Working Hours :
Monday - Friday, 9.00am - 4.30pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good computer skills,Willingness to learn,Confidentiality,Warm and helpful demeanour,Self-motivated,Basic computer literacy