HR & Business Admin Apprentice

Operate routine administration processes and support the operation of the service, including keeping systems up to date for recruitment and employee details Communicate with our internal customers, members of the public and our external providers, ensuring enquiries are dealt with efficiently and sensitively Collate, record, update and store data and information in line with the council's retention period and processes, whilst remembering that the information is confidential and sensitive Organise incoming and outgoing mail, either by post or emails Work within agreed procedures and prioritise tasks to ensure the duties are fulfilled Supporting with employee benefits and recruitment where necessary Creating a wellbeing programme to engage employees

Training:

One day a week to college at HoW, Worcester Campus and 4 days a week in the office.

Training Outcome:

The role will help you develop key transferable skills and help to instil a good work ethic by working in a highly regarded HR setting within a reputable public sector employer. The experience you gain will stand you in good stead for the future and potentially open up a few options for further employment, if not with the City Council, then with other local authorities and beyond. We have several employees still with us at the Council who once joined as an apprentice; all of our opportunities are open to employees, and we would encourage anyone joining us to continue their career here. Throughout the duration of the apprenticeship, we will support your continued learning and will seek to invest in any additional training courses required for the role.

Employer Description:

Worcester City Council is an Equal Opportunities Organisation. It is committed to equality of opportunity for both its customers and its employees. This means that Council services and employment opportunities are equally available and accessible to all.

Working Hours :
Monday to Friday 8am - 5pm 1 hour lunch. Flexible working.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience