Recruitment AI & Automation Apprentice

Key Responsibilities

Bullhorn Automation & Workflow Development

Assist with building, testing, and maintaining automated workflows within Bullhorn and other low/no-code tools (e.g. Power Automate, Zapier, Make). Support the design of automation solutions that improve efficiency while maintaining quality and user experience. Monitor workflows and evaluate performance, identifying errors, inefficiencies, or risks. Contribute to iterative improvements using feedback, testing, and data insights. Troubleshoot basic issues and escalate where required.

AI & Responsible Automation Support

Support the use of AI-driven tools to enhance candidate matching, screening, and recruiter productivity. Assist in refining AI prompts and workflows to improve accuracy and usefulness. Contribute to ensuring AI solutions are used responsibly, considering: Bias and fairness, Data quality and Transparency and user understanding. Help assess the suitability and risks of automation opportunities before implementation.

Systems, Process Improvement & Change

Map and review recruitment workflows to identify inefficiencies, risks, or opportunities for automation. Support the delivery of incremental improvements, pilots, and process enhancements. Work with stakeholders to understand challenges and recommend practical, scalable solutions. Proactively engage with internal teams to gather feedback and identify improvement opportunities. Contribute to change management activities, ensuring users are supported through system and process updates.

Data, Reporting & Evaluation

Support reporting on system usage, workflow effectiveness, and AI adoption. Assist with analysing productivity improvements and identifying further optimisation opportunities. Help evaluate solutions based on feasibility (time, cost, data quality, and business impact). Contribute to maintaining high standards of data quality and consistency.

Training, Communication & User Enablement

Provide first-line support for users on systems, workflows, and AI tools. Proactively engage with internal stakeholders to understand their needs, challenges, and feedback. Deliver 1:1 and group training sessions to support adoption of automation and AI tools. Confidently approach users to coach, guide, and challenge ways of working where improvements can be made. Create and maintain user guides, FAQs, and internal documentation. Translate technical concepts into clear, accessible communication for non-technical audiences. Encourage strong system discipline and consistent use of best practices.

Skills & Experience Required

Confidence to engage with and influence internal stakeholders at all levels. Strong communication skills, with the ability to train, coach, and support others. Ability to proactively approach people and build effective working relationships. Comfortable delivering 1:1 coaching. Able to explain technical or system concepts in a simple, clear way.

Personal Attributes Required

Curious and tech-minded. Confident and proactive communicator. Comfortable approaching and engaging with others across the business. Coaching mindset with a willingness to support and develop others. Collaborative and approachable. Detail-focused and reliable. Adaptable in a fast-paced environment. Understanding of professional recruitment services.

Training:

You will undertake the ground-breaking Professional Apprenticeships AI and Automation Practitioner Level 4 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.

In your learning, you will cover:

Designing and implementing AI and automation solutions Ethical and responsible AI practices (fairness, transparency, accountability) Data analysis, workflow design, and process optimisation Change management and stakeholder engagement AI risks, limitations, and governance frameworks Testing, evaluation, and continuous improvement of systems Communicating technical concepts to non-technical audiences

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Training Outcome:

As your skills and knowledge develop, on successful completion of your apprenticeship, you will have the opportunity to progress into a permanent, progressive role within the team. Previous apprentices have gone far within the company and rest assured, you’ll be encouraged to develop and reach your full potential.

Employer Description:

We are an industry-leading independent Recruitment Agency, born in Bristol, who are now recognised as Global recruitment specialists.

This role offers the chance to build a career at the intersection of recruitment, AI, and automation. You’ll gain hands-on experience with modern tools, learn how to deliver responsible AI solutions in a real business environment, and play a key role in helping teams work smarter and more efficiently.

 

 

Working Hours :
Monday - Friday, 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience