Apprentice IT Systems Technician

Providing technical support via phone, email, remote support software and face to face – ensuring a high level of service Diagnosing technical faults and providing remedies Monitoring and updating our helpdesk software with information on support calls Delivering technical advice and guidance to staff and students
Installing, maintaining, repairing and removing software, hardware and other equipment as appropriate Liaising with suppliers and purchasing new hardware, software and departmental supplies Testing new software and hardware systems Planning and improving the delivery of technical support

Training:
The apprenticeship training is delivered through Yeovil College with on site delivery once every two weeks, plus a one hour remote session each week This training will teach you the knowledge, skills and behaviours set out in the ICT Technician standard On completion, the apprentice will receive the level 3 qualification

Training Outcome:
Upon completing our IT Technician Apprenticeship, the future holds promising opportunities The right candidate can look forward to a bright career trajectory, with the potential to evolve into roles like an IT Systems Technician or other advanced positions within the dynamic ICT sector Your journey begins here, but the possibilities for growth and success are limitless Join us and unlock your path to a rewarding tech career

Employer Description:
Gillingham School is a mixed comprehensive for 11-19 year olds. Safeguarding Children Statement Gillingham School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Equal Opportunities Statement Gillingham School values the diversity of our workforce and welcome applications from all sections of the community.

Working Hours :
Monday - Friday, 08:15 - 16:30

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience