IT Apprentice

Providing first-line IT support to colleagues by helping troubleshoot common technical issues and service desk requests Assisting with setting up laptops, accounts, and access for new starters, helping ensure smooth onboarding Supporting the management of devices, software licences, and SaaS tools used across the organisation Learning how to diagnose and resolve hardware, software, and connectivity issues with guidance from the IT Manager Helping maintain accurate documentation for systems, processes, and internal IT guides Assisting with internal IT projects, including improving workflows, automation, and internal productivity tools Working with teams across the organisation to understand their needs and provide friendly, effective technical support Gradually gaining exposure to areas such as systems administration, security practices, and modern IT operations

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
You may continue to grow in the IT field

Employer Description:

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast. It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high- performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From coaching and wellbeing budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support.

Working Hours :
Monday - Friday, 9.00am - 6.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Initiative,Patience,A helpful nature,Proactive and determined,Interest in technology,Humble and Empathetic,Eager to learn