Client Support Apprenticeship

Join our team and play a key role in delivering smooth, accurate, and client‑focused insurance placements. You’ll support renewals, craft high‑quality documentation and wordings, and work closely with brokers, markets, and internal teams to ensure contract certainty and outstanding service.

Manage renewal preparation, market documentation, and placement workflows Produce policy wordings, clauses, endorsements, and high‑quality client documentation Conduct quality checks on slips and wordings before brokering Resolve technical queries from clients, markets, and internal teams Maintain accurate system records and premium processing
Support the creation of presentations for both new and existing clients Promote the Miller brand and values to enhance Miller’s reputation in the market

Training:

You will work towards your:

Insurance Practitioner Level 3 Apprenticeship. Certificate in Insurance (Cert CII)

Training will be via Davies, virtually. 6 hours per week off the job training.

Training Outcome:

Opportunity to progress CII studies and in-role progression / upskilling available after completion of the apprenticeship.

Employer Description:

Miller is a leading specialist broker who partner with intermediaries, insurers and businesses across multiple sectors – from start-ups to some of the biggest brands on the global stage.

Wherever you work with us, you get access to one global team.

There are no internal barriers or competing priorities. We actively share ideas across borders and disciplines. So you never get one perspective, but many. More eyes on the challenge, more angles covered, and more opportunities uncovered.

Working Hours :
Monday to Friday 9:30am to 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience