Business Administration Apprentice - Estate Agents

This is a hands-on role where the successful candidate will support day-to-day property management operations.

Responsibilities include handling tenant enquiries, booking and attending viewings, coordinating maintenance with contractors, and assisting with compliance and administrative tasks.

The role also involves referencing tenants, managing documentation, supporting the customer journey, and maintaining accurate records.

No prior experience is required, but strong communication skills, attention to detail, and a willingness to learn are essential. This is a great opportunity to start a long-term career in property within a supportive and ambitious team.

Key Duties:

Handling tenant enquiries and providing excellent customer service Booking and attending property viewings Coordinating maintenance and repairs Supporting rent collection and financial admin Assisting with compliance and property records Preparing documents, notices, and communications Supporting inspections, move-ins, and move-outs Assisting with tenant referencing and onboarding

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term

Employer Description:

Northwood provides lettings, sales, and guaranteed rent services across the UK. We combine traditional customer service with modern technology to deliver a high-quality experience for landlords and tenants.

Working Hours :
Monday - Friday, 9.00am - 5.00pm Plus 1 in 3 Saturdays, 9.00am - 1.00pm (41.5 hours in weeks where Saturday is worked)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Own transport,UK driving licence