Apprentice Administrator/Receptionist

We are looking for a Receptionist/Administrator to manage the front desk and be the welcome to clients and carers. You will work towards a Level 3 Business Administration qualification. 

'Front of house' reception, interacting with staff and customers Answering the phone and transferring to the relevant person Administration support to the office staff Liaising with care staff and customers Learning and using an electronic care management and rostering system Database maintenance Human resources support Responding to queries promptly Organising candidate interviews To work as a part of the whole team and independently when required to maximise the quality and efficiency of the team To champion our mission statement within the office and to be accountable for the development, evidencing and modelling of values-based behaviours amongst all staff To ensure our recruitment process meets performance targets and that compliance processes are completed on time, in accordance with the regulatory framework To undertake project work or special tasks in accordance with business requirements

Additional Information:

You could make a real difference to people’s lives in your local community. This is a great opportunity to develop your career within the social care industry.

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.

Training:

As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills in maths and English if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment

This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.

You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

Training Outcome:

Great prospects for progression to a full-time position for the right candidate.

Employer Description:
DCK Care Limited is a care and support service in Nottingham, UK. The company aims to provide community-based friendly service within Nottingham city, Nottinghamshire County and surrounding areas such as Leicestershire, Derby City and Derbyshire. We are a family company dedicated to improve the quality of life for all the people who will be entrusted into our care through the provision of friendly, respectful, personal centred service that treats everyone as an individual.

Working Hours :
Monday to Friday 9am to 5pm. Half hour lunch. 37.5 hours per week.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good time keeping,Excellent interpersonal skills,Excellent English skills,Excellent telephone manner,Reliable and honest