Service Manager (Refrigeration)
Service Manager (Refrigeration) – North London to South Coast – £65,000 plus overtime
An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commercial buildings. The company has built a strong reputation for delivering high-quality service, maintenance, and energy-efficient solutions across a wide range of commercial environments.
This is a hands-on role, working predominantly on the tools while also supporting the wider service operation and maintenance team. The successful candidate will provide technical support to service engineers, assist with troubleshooting and diagnostics, prepare quotations for maintenance agreements and remedial works, and support the administration team with scheduling and resource allocation to ensure efficient service delivery and high customer satisfaction. The role will involve delivering high-quality service and maintenance across commercial sites from North London down to the South Coast. While the majority of work is regional, there may occasionally be a requirement for UK-wide travel, with accommodation provided where necessary.
Hours of Work
40-hour week (08:00am – 17:00pm)
1-in-7 call-out rota
Key Responsibilities
Service, maintenance, and reactive breakdown repair of commercial refrigeration and air conditioning systemsFault finding, diagnostics, and technical troubleshooting across a range of refrigeration and HVAC plantCarrying out planned preventative maintenance (PPM) tasksProviding technical support and guidance to service engineersPreparing quotations for maintenance agreements, remedial works, and required parts/servicesSupporting daily coordination activities including scheduling, resource allocation, and client communicationAttending emergency call-outs as part of a 1-in-7 rotaCompleting all relevant documentation and service reports accuratelyEnsuring compliance with F-Gas regulations and health & safety standardsMaintain strong client relationships and consistently deliver high standards of workmanshipAbout You
F-Gas Category 1 qualifiedCity & Guilds / NVQ Level 3 in Refrigeration & Air Conditioning (or equivalent)Full UK driving licenceComfortable working independently across multiple sitesProfessional, reliable, and client-focusedFlexible to travel when required (hotel accommodation provided for UK-wide works)What’s on Offer
Up to £65,000 basic salary depending on experiencePaid door to doorOvertime available at enhanced ratesCompany van and fuel cardPhone, tablet, specialist tools, PPE, and full uniform providedSick pay25 days holiday + Bank HolidaysCareer progression and development opportunitiesPlease send your CV to Katie at CBW Staffing Solutions for more information.