Export Administrator

Export Administrator

Location: Elsenham, CM22 6DS (office-based role)

Salary: £27,900 per annum

Hours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per week

Holidays: 23 days increasing with service (plus bank holidays)

About Us

Petroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe.   

We’re looking for a customer centric, highly organised self-starter with a keen eye for detail to support efficient order processing, accurate documentation, and on-time delivery.

Key Responsibilities

Process export orders from receipt through to shipment and invoicingFollow up quotesPrepare and maintain accurate export documentationLiaise with freight forwarders, couriers, and shipping lines to arrange international shipmentsTrack shipments and proactively resolve delays or delivery issues Ensure all export activities comply with UK and international trade regulations Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilmentChase overdue invoicesRespond promptly to customer queries in a professional manner Maintain accurate records of export transactions and shipping documentationUpdate internal systems with order and shipment data

What We’re Looking For

Excellent written and verbal communication skillsAble to effectively resolve customer queriesHigh-level of attention to detailAbility to multi-task and prioritise effectivelyAble to maintain professionalism under pressureGood team playerProactive, can-do attitudeIT literate (including CRM experience)Previous customer service experienceOrder processing and administration experienceEuropean language skills desirable

Interested?  If you feel that you possess the relevant skills and experience please send your cv by return.

INDHS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.