Business Admin Apprentice

Key Responsibilities

Provide administrative support including appointment scheduling, client record management, and handling enquiries Deliver excellent customer service both in person and over the phone Assist with reception duties, ensuring a warm and professional welcome for all clients Support social media activity including content creation, scheduling, and engagement across platforms (Instagram, Facebook, TikTok) Help monitor online interactions and respond to messages and comments professionally Maintain stock records and assist with ordering supplies Contribute to marketing campaigns and promotional initiatives Attend local networking events to promote the clinic and build community relationships Work collaboratively with the team to uphold high standards of service and presentation Participate in weekend shifts as part of the regular rota

Training:

You will be enrolled on a Business Administration Apprenticeship programme, gaining valuable skills and experience while working towards your qualification. Full support and mentoring will be provided throughout your apprenticeship.

Training Outcome:
Strong communication and interpersonal skills with a passion for customer service Interest in business administration and the aesthetics industry Basic understanding of social media platforms and content creation Organised, reliable, and eager to learn GCSEs (or equivalent) in English and maths preferred Confidence to represent the clinic at networking events Flexibility to work weekends

Employer Description:

MedLaser Clinic – Company Summary for Job Advertisement
MedLaser Clinic is a highly rated laser hair removal and aesthetics clinic based in Manchester, known for delivering safe, effective and professional treatments. With a strong reputation for customer care and excellent results, the clinic offers a modern, welcoming environment where clients receive personalised treatment plans tailored to their needs.
We specialise in advanced laser hair removal and a range of skin‑focused aesthetic services, using high‑quality equipment and trained practitioners to ensure the best possible experience. Our team is committed to maintaining high standards, building client trust, and creating a positive, supportive workplace.
MedLaser Clinic continues to grow, making it an exciting time to join a professional, friendly team dedicated to helping clients look and feel their best.

 

Working Hours :
37 hours, Monday - Sunday. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience