Shop Team Leader

Team Leader

Hourly rate £12.71 rising to £13.22 ph + benefits after training completion

4 days out of 7 per week (including alternate weekends and some bank holidays)

Cross Roads Shop

Here at Wild’s it’s all about creating a great and personal experience for all of our customers based on our family business values. We have a diverse portfolio of bakery takeaway shops (with seating) from town centres to smaller village shops as well as boutique bakery shops with cafes in the heritage villages of Haworth and Saltaire.

Job Purpose

To support the successful running of a Wilds Bakery shop, leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.

Key Accountabilities

Deliver a swift and friendly service to every customer consistentlyAchieve high standards to meet customers’ expectationsAct as Shop Manager leading and motivating a team to achieve sales targets, controlling stock and meeting high standards of customer service, display and hygieneResponsible for running shift throughout the day, cashing up and opening and closing the shopEncourage a hardworking but fun environment in which your team members can fulfil their potentialPrepare food, handle money, use the till and keep displays vibrant and the shop clean and tidyWork on the ovens, cooking pies, pasties and a range of hot food – when requiredUpsell appropriately to customers to increase shop sales

Skills, know-how and experience

Proven track record of experience in customer service, ideally in a retail or catering backgroundAbility to retain and remember orders for an efficient and swift customer experienceAbility to multi-task and work as a team for the successful running of your shopEfficient planning, organisational and numeracy skillsLeadership skills to inspire your team to deliver great resultsAbility to be self-motivated and enthusiastic about Wilds Bakery and our sales/ productsExcellent communication skills

Hourly Rate: £12.71 rising to £13.22 ph + benefits after training completion

40% Staff Discount; you will automatically join our pension scheme which is a great way to save for retirement

 

 

 

INDLS

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