Reception Manager - Restaurant Group

Reception Manager – Restaurant Group

London

£45,000 - £50,000

A premium casual, multi-site hospitality group is looking for a Reception Manager to take ownership of the guest journey across several high-profile locations. This role sits at the centre of the operation - leading the reservations function, shaping first impressions, and ensuring service starts strong before guests even reach the floor.

The Role:

Lead and develop reception teams across multiple busy sitesTake full ownership of reservations, guest enquiries and VIP coordinationManage guest flow to support a smooth, consistent serviceBuild relationships with regulars and key guests to drive repeat businessOversee systems, reporting and booking performanceCollaborate with senior leadership to continuously improve guest experienceStep into wider operations when needed during peak periods

The Person:

Experience in a similar role within a fast-paced environmentStrong background in high-volume or premium hospitality settingsConfident using reservation systems such as SevenRooms, OpenTable or similarProven ability to lead, train and retain high-performing teamsHighly organised with strong attention to detailPersonable, polished and confident dealing with a range of guestsAble to stay composed under pressure and make quick, sound decisionsProfessional approach with excellent communication skills

Interested? Kate@Corecruitment.com