Head of Aftersales

An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions. As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience. This full-time role offers salary range of £60,000 - £70,000 and benefits. You will be responsible for: ? Leading service and parts operations across several locations. ? Maximising workshop efficiency, productivity, and utilisation. ? Managing parts inventory and stock performance. ? Ensuring compliance with manufacturer standards and KPIs. ? Delivering outstanding customer experience. ? Leading, coaching, and developing Aftersales Managers and their teams. ? Implementing continuous improvement initiatives within the aftersales department. ? Supporting marketing activity to promote aftersales services. What we are looking for: ? Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in similar role. ? Leadership experience in aftersales within the automotive industry. ? Background working with manufacturer standards and targets. ? Knowledge of workshops, service, and parts operations. ? Track record of driving performance and operational efficiency. Whats on offer: ? Competitive salary ? Company car ? Pension scheme ? 30 days holiday, increasing with service ? Manufacturer training and development opportunities ? Health, wellbeing, and shopping membership ? Staff discounts and recognition schemes ? Long service awards and celebration events ? Inclusive company culture with career progression opportunities Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites. Important In