Civil Enforcement Officer Apprentice

You will patrol public streets and car parks, helping keep communities safe and accessible by:

Advising the public on parking rules and safe parking Issuing Penalty Charge Notices to incorrectly parked vehicles Responding to public enquiries professionally and courteously Reporting abandoned vehicles and equipment issues Supporting enforcement colleagues when required

Training:

Customer Service Practitioner Level 2.

No previous experience is required - training and support will be provided throughout your apprenticeship, delivered by Smart Training & Recruitment. 

What We’re Looking For:

Strong communication and customer service skills Self-motivated and able to work independently Comfortable working outdoors Ability to work shifts and handle challenging situations calmly

Training Outcome:

Upon successful completion of the Level 2 Customer Service Apprenticeship, there will be the opportunity to study for the next level.

Employer Description:

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.  
All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.  

Working Hours :
Permanent, full-time role 9am - 6pm, working days TBC

Skills:
Communication skills,Customer care skills,Problem solving skills,Non judgemental,Patience,Physical fitness