Business Administration Apprentice

1.Front of House Administrative Support

Provide administrative support to the FOH Operations Manager and wider Human Resources and Office Services team. This may include updating and preparing documentation, organising meetings, providing support to projects, as well as ensuring that the room booking system (Smartway) and the catering details on the administration system (Salesforce) are up to date and accurate  Provide reception services, which will include answering the telephone, greeting visitors, booking meeting rooms, liaising with the building’s shared reception desk, helping with staff queries, organising taxis and couriers Rearrange layout configurations for events (moving tables and chairs, etc) Support the Catering Manager as required Ensuring the Office Services pages of the intranet are kept up to date, and that team updates and key messages are communicated to the wider organisation (e.g., on health and safety and upcoming events, etc) Help to maintain health and safety records, signage, and ordering of supplies Support with Office Management budgeting

2. Technical Support

Assist users (including staff, trustees and external visitors) with meeting rooms usage and requirements, including use of audio-visual equipment and the room booking system. This will include working with the Information Systems team and outsourced IT supplier as necessary Identify systems and processes that could be improved, and support the implementation of any new systems

3. Office Services administration

Carry out regular checks of the office space, to keep the office presentable (clear desk policy), and free of any trip hazards. Check stationery supplies, ensure printers are stocked with paper and toner at all times Check janitorial supplies for local cleaning and toilet facilities Provide cover where required for team member absences Liaise with the communications team to ensure that the information screens on the 2nd & 3rd Floors are up to date 

4. Other

Provide support for other central services teams (including the Foundation’s Grants Operations and Communications teams) when required, for example, with grant and events enquiries To support any workstreams and initiatives that contribute to the delivery of the wider Nuffield Foundation’s Equity, Diversity and Inclusion Action Plan Provide logistical support to the front-of-house operations manager during events 

The above list of key responsibilities (and associated activities) is not exhaustive. It may be necessary to carry out other work within the scope of the role, as reasonably requested.

Training:

What training will the apprentice take and what qualification will the apprentice get at the end?
To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio

Training Outcome:

Full-time employment.

Employer Description:

The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.

The Foundation achieves this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. It tackles pressing, complex questions with the aim of opening up opportunities and improving lives for individuals, families and communities, within a just and inclusive society. Its work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

The Foundation is the founder and co-funder of the Nuffield Council on Bioethics, the Nuffield Family Justice Observatory and the Ada Lovelace Institute.

The Nuffield Foundation values diversity in background, skills, perspectives and life experiences. 

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,Organisation skills,Administrative skills,Team working,Initiative