Customer Service Specialist Apprentice

Key Tasks

Mastering import/export processes and cross-trade booking Engaging in seamless communication with our extensive network and carrier partners across the globe Championing the meticulous checking and issuance of vital documentation, including master bills, house bills of lading and ensuring compliance with import/export customs regulations Taking charge of monitoring international air freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols

Duties / Responsibilities

Spearheading customer notifications and swiftly resolving queries, exemplifying our commitment to great customer experiences Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us

What can we offer you?

An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries. Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets. Eyecare Voucher Scheme  LifeWorks app for access to cashback and discounts on high street and online brands

At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding.

Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today. Are you ready to pave the way for your future with DSV? Apply now and let's forge a path towards success together.

 

Training:

On-the-job learning with an experienced team.

Training Outcome:

At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding.

Employer Description:

DSV provides and manages supply chain solutions for thousands of companies every day.
 

Working Hours :
Monday to Friday 8AM - 5PM 1 hour unpaid lunch break.

Skills:
Communication skills,Attention to detail,Organisation skills,Team working