Operations Assistant Apprentice

The Role:

As an Operations Assistant, you will support the day-to-day operations of the business. You’ll work closely with colleagues across the business, assisting with administration, compliance, HR support, systems management, marketing and general office coordination, while developing strong organisational and professional skills.

Key Responsibilities:

Supporting the efficient day-to-day running of business operations and internal processes Acting as a first point of contact for routine internal operational queries, escalating where appropriate Assisting with the maintenance of administrative systems, calendars, tools, and licences (including Microsoft 365 and SharePoint) Providing administrative support to HR processes such as onboarding, offboarding, and record keeping Assisting with the preparation and organisation of legal and compliance documentation Supporting internal governance processes and reporting Helping to coordinate meetings, diaries, and internal events Supporting office facilities, supplies, and general workplace organisation Supporting the marketing team with administrative and organisational tasks Providing flexible support across operational improvement activities and day-to-day administration Helping identify opportunities to improve administrative efficiency and organisation

About You:

We’re looking for someone organised, proactive, and keen to learn, with a positive and helpful approach to work.

You’ll Bring:

An interest in business administration or operations Good organisational skills and attention to detail A willingness to learn and take feedback Clear written and verbal communication skills Ability to manage tasks and prioritise effectively Discretion when handling confidential information Basic confidence using Microsoft Office and everyday technology

Development Opportunities:

Exposure to how a professional services business operates across operations, compliance, HR, marketing and governance Practical experience using business systems such as Microsoft 365, SharePoint and internal management tools Experience supporting compliance and operational processes in a regulated environment

Training:

Business Administrator Level 3.

Online Masterclasses and 1/1 learning with your Lecturer and Assessor.  You will have a dedicated Work Based Learning Manager to review your ongoing performance.

Training Outcome:

A full-time job on successful completion of the apprenticeship.

Long term progression to a higher level of education for the right candidate.

Employer Description:

Tessiant is a dynamic, people-first management consultancy working with some of the world’s leading retail and consumer businesses. We help our clients transform and succeed through strategy, advice, and execution. In just five years, we’ve grown rapidly, earning runner-up at the MCA New Consulting Awards and being named in the Financial Times 1000 Europe’s Fastest Growing Companies 2025.

Working Hours :
Monday - Friday 9:00am - 5:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative