Apprentice Administrator

Your duties will include:

Answering the telephone, filtering and transferring calls, taking and passing on messages. Franking post (daily at 4pm) taking outgoing mail to the post box (if applicable), ensuring it has the correct postage. Ensuring printers and photocopiers are working at all times. Refilling paper, changing toners, resolving basic paper jams or errors, calling engineers if necessary. Creating, printing and laminating notices or documents for notice boards. Assisting with collating, printing and sending out service charge demands, annual accounts, circulars etc. and raising postage and copying invoices. Preparing standard letters & carrying out mail merges. Typing and distributing Directors and Residents meeting agendas and minutes. Providing lessees/homeowners with service charge and ground rent statements. Proof reading documentation. Organising meetings and diary dates. Uploading of H&S certificates to portal. Adhoc admin duties as required.

Training:

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision-making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Training Outcome:

Upon successful completion of the apprenticeship, there may be the opportunity for a permanent position.

Employer Description:

Established in October 2007, Omnicroft Limited is a family owned business delivering a personal estate and block management service using trusted contractors. We currently manage in excess of 3,000 units over 100+ developments across Kent and South East London, comprising blocks of flats and houses. As a member of The Property Institute (formally known as ‘ARMA’), a RICS member (Royal Institution of Chartered Surveyors), and The Property Redress Scheme (PRS), the quality of services we deliver are accredited to the highest standards in our industry sector.

Working Hours :
Monday – Friday. 9am to 5pm (1 hour lunch break).

Skills:
Communication skills,IT skills,Organisation skills,Interpersonal Skills,Adaptable,Enthusiastic,Positive Attitude,Reliable,Good Time Keeping