Senior IT Project Manager / Programme Manager - CRM Transformation

An opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services. As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks. This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits. You will be responsible for ? Leading the end-to-end delivery of a CRM migration programme ? Developing and maintaining the overall project plan, including key milestones and dependencies ? Acting as the primary link between internal stakeholders and external system providers ? Translating business requirements into clear delivery outcomes ? Defining and documenting requirements for internal tools and system enhancements ? Managing rollout activity across branch networks and supporting user adoption ? Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership ? Driving resolution of delivery risks, including integration, data, and adoption challenges What we are looking for ? Previously worked as a Project Manager, Programme Manager or in a similar role. ? Proven experience delivering complex CRM or large-scale system implementations ? Background in project delivery within multi-stakeholder and multi-site environments ? Experience working with third-party suppliers or system vendors ? Strong ability to manage full project lifecycles from initiation through to rollout ? Highly organised with the ability to maintain clarity across complex workstreams ? Able to identify risks early and implement practical mitigation strategies Shift: ? Monday - Friday ? 8:45 AM - 5:30 PM What's on offer ? Competitive salary ? Company car or car allowance