Group Operations Director - Luxury Hotel & Spa Group

Group Operations Director – Luxury Hotel & Spa Group

Oxfordshire / Surrounding Area (Hybrid)

Up to £180,000 + Bonus + Benefits

I am currently working with an ambitious and fast-growing luxury hotel group entering an exciting phase of expansion. Backed by significant investment, the business is transitioning from a small collection of hotels (3 sites) into a scaled, multi-site group, with several acquisitions and developments already underway, 4 more sites in the pipeline, these sites are high end luxury hotels, this role will grow as the company grows.

This is a newly created role, offering a rare opportunity to join at a pivotal stage and play a key part in shaping the operational strategy, structure, and long-term success of the group.

With a flagship luxury spa-led property already established, the business has recently acquired additional sites and has multiple new openings planned through to 2027/2028. The group is building a strong reputation for high-end hospitality experiences, combining premium facilities with solid commercial performance.

The role will be primarily field based, with a requirement to be in the Oxfordshire head office approximately one day per week.

Key Responsibilities:

Provide strategic leadership across multiple sites, driving performance, profitability, and growth.Develop and implement group-wide operational standards and best practices.Support and lead site-level leadership teams to deliver exceptional guest experiences.Play a key role in new openings, acquisitions, and integration of new sites.Drive commercial performance, including revenue growth and cost control.Lead on culture, people strategy, and employee engagement.Ensure full compliance across all health, safety, and regulatory requirements.Work closely with ownership and senior stakeholders to shape the future direction of the business.

The Ideal Candidate:

Proven senior multi-site operator within luxury hospitality, with strong experience in growing and scaling a businessCommercially astute and value-driven, with a track record of improving performance and supporting expansionA hands-on, strategic leader who can shape a newly created role and make a real impact as the group grows.

This is a unique opportunity to join a business at the start of a significant growth journey, where you will have real influence and the ability to shape a group as it scales.

Contact Stuart Hills or call 0207 790 2666