Client Account Handler Apprenticeship - NFU Mutual Skipton

Telephone & Face to Face customer interactions, supporting our clients with new policies or existing policy amendments Cross Selling & Upselling a range of policy or business benefits Compliance within a strongly regulated business framework 

Training:
Structured E-Learning programme for Product Licencing Webinar’s for ongoing product and industry knowledge Accompanied client visits In house coaching delivery

Upon completion of apprenticeship, Diploma CII qualification will be attained.

Training Outcome:

A role within our growing business will be available at the end of this apprenticeship, with opportunities to develop further in sales/servicing client roles in the Commercial or High Net Worth area, or alternatively, specialisms in any other business area available at the time, such as Claims.

Employer Description:

As a business, we take pride in delivering excellent customer service to our new and long standing clients. We offer a range of products, from Motor & Personal insurance, to Commercial & Farming insurance.

Working Hours :
Monday – Friday, 9am – 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness