Business Administration Apprentice (The Dispute Service LTD)

We are The Dispute Service, and we safeguard tenants’ deposit throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Business Administration Apprentice.

This role sits within the England & Wales function and will support the delivery of key business operations. You will gain exposure to a wide range of operational activities, including administrative coordination, stakeholder support, reporting, and process improvement.

Alongside your day-to-day role, you will work towards a recognised Level 3 Business Administration Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in business operations.

You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.

The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”

PRINCIPAL RESPONSIBILITIES

Business Operations Support

Provide administrative support to the Head of England & Wales and wider operational teams Assist in coordinating activities, meetings, and actions across business functions Support the delivery of operational priorities and projects across England & Wales Help track actions, risks, and deliverables to ensure effective follow-up and completion

Data, Reporting and Analysis

Support the preparation of reports, dashboards, and operational updates Assist in gathering and maintaining data to support business decision-making Ensure information is accurate, up to date, and presented clearly

Stakeholder and Communication Support

Support communication between teams, ensuring information is shared clearly and efficiently Assist in preparing internal communications, updates, and briefing materials Provide support in responding to internal and external queries where appropriate

Administrative and Process Support

Provide general administrative support including document management, record keeping, and coordination tasks Support the development and improvement of internal processes and procedures Assist with compliance-related activities and ensure accurate record keeping

Apprenticeship Responsibilities

Complete all requirements of the Business Administration apprenticeship programme Attend and actively participate in training sessions, workshops, and reviews with the training provider Maintain a portfolio of evidence demonstrating learning and development Apply learning in the workplace to develop competence in business administration Take responsibility for personal development and progression throughout the apprenticeship

Training Outcome:

Fixed-term contract until the end of the apprenticeship.

All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.

Employer Description:

We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return.

Working Hours :
Monday to Friday 9 am-5 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Willingness to learn,Develop Professionally,Word, Excel, Outlook,Ability to manage tasks,Prioritise workload,Proactive,Positive attitude,Able to work independently,Reliability,Time management,Flexibility and adaptability