Branch Apprentice Administrator

Supporting the trade counter with face-to-face customer service Assisting with raising quotes, processing orders and handling enquiries Managing incoming calls and helping customers with requests Supporting goods in/out and booking in stock Carrying out key admin tasks including filing, scanning and document management Assisting with invoicing, returns, pricing and general branch correspondence Liaising with credit control to help set up new customer accounts Responding to requests for PODs and copy invoices Supporting daily reconciliation of counter sales and petty cash processes Working closely with the Branch Manager on administrative tasks Shadowing different team members to understand how the branch operates

Training:
All training will be carried out in the workplace

Training Outcome:
We would want the apprentice to stay with the company after completing the course There are good progression opportunities in the building materials supply industry

Employer Description:
Lords Group Trading Plc is a fast-growing, dynamic business operating in the distribution of building materials, plumbing, heating, and DIY products across the UK. Listed on the London Stock Exchange, the Group comprises a portfolio of high-performing subsidiaries and continues to expand through strategic acquisitions and organic growth. We are committed to delivering excellent service to our customers and creating long-term value for our shareholders. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Working Hours :
Monday-Friday, 8.00am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative