Freight Forwarder Apprentice

While learning on the job via supporting with admin duties, you will move on to support colleagues with below responsibilities until you are capable and confident to complete them by yourself:

Support Customs Clearance:

Assist in coordinating with customs brokers to ensure goods are cleared efficiently Learn the import regulations and documentation required for smooth customs processing Check suppliers invoices against tariffs Invoice clients out

Track Shipments:

Assist with monitoring and tracking the status of ocean shipments from port of origin to final destination Communicate shipment updates to customers and internal teams as needed

Coordinate with Freight Forwarders & Carriers:

Help liaise with shipping carriers, freight forwarders, and warehouses to facilitate the movement of goods Assist in managing schedules and timelines to ensure timely deliveries

Record keeping and Compliance:

Maintain organised files for shipments, invoices, and other import-related documents Assist in ensuring compliance with relevant import/export regulations and company procedures

Customer Service Support:

Respond to basic customer inquiries regarding shipment status, delays, or required documents

Other Invoicing:

Invoicing out additional storage for containers held off of port Invoice out vehicle detention after checking against the POD’s Take up any queries with the line until completion and then input credit onto the system Help resolve minor issues with shipments under the direction of senior team members

Training:
On the job training delivered by the employer Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3 Allocation of an apprenticeship delivery coach who will carry out regular training Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities Quarterly formal progress review meetings, identifying learning achievements and next steps

Training Outcome:
For the right person we are expecting them to progress into a permanent member of the team

Employer Description:

Bucci Freight Services are an international, privately owned logistics business, supporting customers transporting goods around the world. We are part of the Roberto Bucci Group.

Working Hours :
Monday - Friday, 9.00am - 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working