Office Admin Apprentice

Answering telephone calls and dealing with customer enquiries professionally Booking in jobs and services for customers Taking customer payments accurately Filing confidential and private documents securely Inputting important data into company systems Registering boilers with manufacturers Scanning and organising documents Carrying out general office administration duties as required

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. 

Training Outcome:

After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. 

Employer Description:

Aqua Shield is a trusted, family-run heating and cooling company, dedicated to providing reliable and professional services to its customers. As a family business, the company offers a happy, friendly, and welcoming workplace where apprentices are valued and encouraged to grow. This is a great opportunity to build skills in a positive environment with people who genuinely enjoy working together.

Working Hours :
Monday to Friday, between 9am - 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative