Business Administration Apprenticeship Level 3 - Operations

As a Level 3 Business Administration Apprentice focusing on Operations, you'll be an integral part of our company's behind-the-scenes success. You'll get to work closely with our skilled team, learning how to handle various administrative tasks and processes that keep our company running smoothly.

Your key responsibilities may include:

Processing incoming orders and submitting instructions to warehouses for dispatch of goods Booking couriers and organising dispatch of goods stored locally Dealing with customer requests via phone and email, including new orders and follow-up inquiries Resolving difficult situations with customers, such as missed or delayed deliveries, damages or other complaints Updating customers with tracking numbers and dispatch status for their orders Maintaining the database of customers and orders Updating the product catalogue, setting sales, promotions etc.

Training:

Business Administrator Level 3 Apprenticeship Standard:

As our apprentice you will have your own personal tutor who will
meet with you via remote 1 to 1 sessions whilst you are based at our office at TMS House, Cray Avenue, Orpington, BR5 3QB The personal tutor will be available throughout the course to teach, monitor progress and prepare you for the end-point assessment (EPA) to obtain Business Administrator Level 3 qualification You will also carry out self-study using an online learning platform at least once a week

Training Outcome:

Upon successful completion of the programme, you will be able to explore the possibility of a permanent position in our Operations Department.

Employer Description:
Photonic Universe Ltd is one of the leading UK suppliers of solar and wind power products based in Orpington, South-East London. We provide solar panels, charging equipment, solar lighting systems, wind turbines, energy storage and other power products. Join us in the fast-growing Renewable Energy industry which supports excellent career opportunities, stability and security of jobs!

Working Hours :
Monday- Friday, between 9.00am - 6.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills