Property Sales and Disposals Apprentice

To support the Sales and Marketing team by acting as a first point of contact for customer enquiries and providing high‑quality administrative assistance. The role will support the efficient progression of asset disposals, staircasing, shared ownership re‑sales, re‑mortgages, transfers of equity and HomeBuy loan redemptions, while developing knowledge, skills and experience through structured learning and on‑the‑job training.

Key Objectives:

Learn and develop the skills required to support property sales and disposals activity in a regulated environment Act as a first point of contact for property sales and disposals enquiries, delivering a positive and professional customer experience Provide accurate, timely and customer‑focused information under guidance from senior colleagues Ensure enquiries and cases are handled efficiently, accurately and in line with internal procedures and regulatory requirements Maintain high standards of data quality, record keeping and customer communication Work collaboratively with the wider Sales and Marketing Team to support performance, income and customer satisfaction targets Provide day‑to‑day administrative support for asset disposals, staircasing, shared ownership re‑sales, re‑mortgages, transfers of equity and HomeBuy loan redemptions Update internal systems with customer communications, case progress and key milestones Actively participate in training, mentoring and development opportunities as part of the apprenticeship programme

Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.

The start date for this role is negotiable depending on individual circumstances.

Training:
Business Administration Level 3 Apprenticeship Standard Functional skills in maths and English if required Internal relevant training courses as required for the job

Training Outcome:

It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position.

Employer Description:

We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. 

Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do.

Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs.

Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy‑efficiency programmes. 

Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental