Sales Support Administrator Apprentice

Do you love organisation, customer interaction, and keeping things running smoothly? Join us as a Sales Support Administrator.

The Sales Support Administrator will be responsible for the following duties:

Dealing with customer order progress enquiries, both by telephone or email, ensuring they are dealt with in a professional and timely manner Proactively communicates to customers when delivery delays occur on their outstanding orders, ensuring also that the appropriate Inside/Outside and Sales Manager is notified accordingly Run and issue backlog reports on weekly basis to customers defined by the UK Inside Sales manager Communicate and coordinate with other departments within PEI Genesis worldwide Ensure that all administrative procedures/work instructions are followed completely as directed by management and/or the PEI Genesis and ISO9001 standard Cover responsibilities of other Sales Support team members in their absence

Training:
Level 3 Business Administrator Apprenticeship Standard You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach

Training Outcome:
There are many opportunities for growth and professional development once the apprenticeship is complete, opening the door to a strong and rewarding career path

Employer Description:

PEI-Genesis is a global leader in the design and assembly of custom engineered connectors and cable solutions for harsh environments. PEI partners with customers to design engineered solutions that meet specific application requirements and then delivers with speed, service and consistent quality that is unmatched in the industry.

Working Hours :
Monday- Thursday 08.30- 17.00 Friday 08.30- 16.00

Skills:
Problem solving skills,Team working,MS Office proficiency,Excellent organisation skills,Strong communication skills