Apprentice Administration Officer
Accurate set-up of individual client accounts Provide customer service assistance via telephone, email, & whatsapp Assist in resolving client queries via telephone, email, & whatsapp Update and maintain the information on the internal client databases Deal with correspondence from local authorities and clients Accurate filing – ensuring all client information is filed in a timely manner Cover colleagues’ workloads as and when required Perform general office administration duties Attend and contribute to team meetings Attend training as identified by line management Observe and implement all company policies and procedures
The particular duties and responsibilities of this post may vary from time to time without changing the general character of the duties or level of responsibility involved.
Training:
If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions, and you will cover the following modules:
Upon completing the required content, you will enter your end-point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.
Training Outcome:
Opportunity for a full-time position within the team upon completion of the apprenticeship programme.
Employer Description:
As Part of The Disability Syndicate, DD Payroll has been operating since 2004. We are a nationally trusted payroll bureau who specialise in Direct Payments, social care, disability, and charity sectors.
DD Payroll offer a range of services for people and purpose:
Working Hours :
37 hours weekly, generally Mon-Fri. Evening and weekend work will be necessary occasionally.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Ambitious