Business Administration Level 3 Apprentice

Duties to include but not be limited to;

To be an excellent communicator both on and off the phone taking inbound phone calls from customers and assisting with their queries about our products and services You will be required to commute between Walsall and Bloxwich  Drive Company sales by building and maintaining relationships with new and existing clients Answering both general/specific customer questions about the Company’s products/services Processing orders by generating sales quotations, as well as transactions whether that is handling order cancellations or product returns Inputting quotes/orders, selling memorial products and services to existing wholesale clients Updating in house CRM system Preparing and submitting quotes, orders, contracts and various other documents to clients  Generating sales leads through cold calling, emailing Other admin and customer service duties as and when required

Training:
Business Administrator Level 3 standard apprenticeship Bi-weekly online blended learning Weekly off the job training Functional skills in maths and English if required

Training Outcome:

Upon successful completion of the apprenticeship, there may be a full time position available for the right candidate. 

Employer Description:
We are a well-established family run firm of Funeral Directors and Memorial Masons based in the heart of Bloxwich serving Walsall, Cannock, Willenhall, West Bromwich, Lichfield, Sutton Coldfield and surrounding areas.

Working Hours :
Monday - Friday, 8.30am - 5.00pm. Some Saturdays may be required.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,punctual