Accounts and Finance Apprentice (Level 2) - NMW for Age
Collect outstanding private fees from clients in a professional and timely manner, following up on overdue invoices through phone calls, emails, and letters. Collect fees directly requested by members, liaising with them to ensure they have received accurate and up-to-date fee notes. Manage the daily fees inbox, prioritising and actioning incoming fee queries and collection requests, ensuring all client communications are addressed promptly and courteously. Manage the escalation process for unresolved client queries, following established procedures and keeping all relevant parties informed. Provide support to the Fees Team with any ad-hoc tasks as required, demonstrating a willingness to help and contribute to the team's overall success. Provide support to the Finance Team in relation to the allocation of cash and chasing up outstanding remittances. Work towards achieving individual and team monthly targets for fee collection, analysing data and trends to identify areas for improvement. Maintain accurate and up-to-date records within the system, ensuring all client and member financial data is properly recorded and easily accessible. Generate and provide clients with statements of accounts and copies of fee notes, ensuring they have accurate and up-to-date records of their transactions.
Company Benefits:
Birthday day off. 25 Days annual leave. Payday breakfast. Salary sacrifice scheme.Training:
Accounts and Finance Level 2 apprenticeship standard.
Training Outcome:
Upon completion of your AAT Level 2 apprenticeship, there is an opportunity to progress within the accountancy field or gain new skills and experience supporting other departments within the firm.
Employer Description:
Parklane Plowden has chambers in both central Leeds and central Newcastle. In 2022 Parklane Plowden reopened it’s Leeds premises after a state-of-the-art refurbishment project. Over the course of 6 months, they completely reorganised the space to create a high-quality working environment for their members, staff, and clients which supports flexible work patterns and remote hearings. “Parklane Plowden aims high – in attracting and retaining strength and depth in its Members and Staff; in the levels of satisfaction, they strive to deliver to their clients and in their embrace of equality, diversity and inclusiveness. Put simply – their strategic goal is to be an excellent, vibrant, progressive Chambers alive to the needs of its clients and colleagues which delivers excellent outcomes.
Working Hours :
Monday to Friday, from 8:30am to 4:30pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working