Apprentice Lettings Administrator

Administrative Support:

Answering phone calls, emails, and general enquiries from tenants, landlords, and clients Maintaining and updating property records and internal databases Preparing tenancy agreements and related documentation Filing, scanning, and organising paperwork

Property Management Assistance:

Logging maintenance issues and liaising with contractors Monitoring compliance documents (e.g. gas safety certificates, EPCs) Assisting with rent tracking and payment records Supporting the administrative side of property inspections

Residential Lettings Support:

Assisting with property listings on portals and company websites Coordinating property viewings and appointments Supporting the tenant referencing process Assisting with tenant onboarding and move-in procedures

Commercial Department Support:

Assisting with marketing and uploading commercial property listings Responding to and logging enquiries for commercial properties Supporting the commercial team with administrative tasks and client communications Maintaining records of available commercial properties and applicants

Surveying Department Support:

Assisting surveyor with administrative tasks Typing and formatting property survey reports accurately Organising survey documentation and ensuring records are up to date Supporting scheduling of survey appointments where required

Training:

Business Administrator Level 3.

Training:

This apprenticeship includes regular training with a Craven College Tutor. This Apprenticeship will involve monthly training seminars via Teams sessions and monthly personal (1:1) training and assessment visits at your workplace by your tutor. 

At least 6 of your working hours per week will be spent training or studying.

Training Outcome:

This is a very wide-ranging role in which the successful apprentice will be involved across all aspects of the work of this property/estate agent business. Upon completion of the apprenticeship the employer will discuss your options and possible career path towards a mutually agreed outcome.

Employer Description:

Colin Ellis is an independent Estate Agents, Letting Agents and Chartered Surveyors and have been serving Scarborough, Filey and the East Coast since 1991.

We pride ourselves on our local knowledge and believe there is no substitute for a local agent with over 30 years of experience living within the community. Portals or postcode generated valuations cannot replicate experience from a local agent that has experience of all market conditions.

Working Hours :
• Monday to Friday - 9.00am till 5.30pm • Every other Saturday - 9.00am till 12.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience