Administrator Apprentice

To provide comprehensive administrative support to ensure the efficient operation of the office and delivery of care services. The Administrator plays a key role in supporting the Registered Manager, coordinating staff and client records, and ensuring compliance with internal policies and regulatory standards.

Key Responsibilities:

Administrative Support, answer and direct incoming calls and email inquiries in a professional and timely manner Greet visitors and assist them with their queries or direct them appropriately Maintain accurate and up-to-date electronic and paper-based filing systems Order and monitor office supplies and stationery, ensuring stock levels are maintained Support daily office tasks including scanning, photocopying, and data entry

Staff Coordination:

Assist with the onboarding process of new staff: collect documents, schedule interviews, and monitor DBS applications and references Maintain accurate records of staff training, supervision, and annual leave Support the coordination of staff rotas and scheduling where necessary Client Record Management, update and maintain confidential client records in line with GDPR and CQC standards Assist in preparing reports, care documentation, and risk assessments as directed Ensure timely communication with clients and their families where administrative tasks are involved

Compliance & Quality Assurance:

Assist with compiling documents for audits and CQC inspections Maintain records of incidents, complaints, and compliments Support implementation of office systems and compliance policies Any other general admin duties and ad-hoc duties as defined by management

Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start

Employer Description:

Exemplary Care Services is a compassionate and professional homecare agency dedicated to delivering high-quality, person-centered support to individuals in their own homes. We are committed to enhancing the quality of life of our service users by promoting independence, dignity, and respect.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative