Apprentice Endoscopy Productivity Coordinator

As an apprentice, you will learn to undertake the following duties:

Book patients’ pre-op and endoscopy appointments Make sure tests and checks are arranged within the required time Consider patients’ accessibility needs when booking Help fill appointment slots and flag any gaps or overbooking issues Add and update patient details on booking systems Raise any concerns about limited appointment space early Update schedules and booking templates when needed Book beds for patients staying overnight Be a daily point of contact for patients, answering general queries
Inform patients about any appointment changes Keep schedules up to date, including staff availability Manage online referrals and add patients to waiting lists

Training:

You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.

You will be developing Knowledge, Skills, and Behaviours in the following areas:

IT Record and Document Production Decision Making Interpersonal Skills Quality Planning Project Management Business Processes

As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.

The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.

Training Outcome:
This is a fixed-term apprenticeship contract but support will be given to find a substantive position within the Trust

Employer Description:

Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.

Working Hours :
Monday - Friday, 08.00 - 16.00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience