Returns Admin Apprentice

Accurately book in returned IT equipment and products into internal systems Verify returned items against return documentation (RMA, delivery notes, invoices, etc.) Ensure product serial numbers, quantities, and descriptions match provided details Identify and report discrepancies, damages, or missing items Prioritise workload effectively to meet daily processing target Maintain accurate and up-to-date system records Communicate with internal departments (Customer Service, Warehouse, Finance, Purchasing) regarding return queries Support investigation of return discrepancies when required Ensure returned stock is labelled and routed correctly within the warehouse Maintain a clean, organised, and safe working environment Adhere to company procedures and compliance requirements

Training:

Training will be provided by the Heart of Yorkshire Education Group and will be delivered on Teams. 

Training Outcome:

Opportunity to become a permanent member of staff.

Employer Description:

Target are an IT hardware and software distributor supplying the independent retail channel as well as online retailers, system integrators and reseller customers.  We have an expanding portfolio working with over 50 direct or exclusive brands including taking our own branded products to market. We actively stock over 1,400 SKUs in our warehouse in Castleford but we source over 10,000 products a year for our broad customer base.

Working Hours :
9:00am - 5.30pm, Monday - Thursday. 8.30am - 5.00pm, Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working