Portrait Sales & Customer Experience Consultant Apprentice

Key Responsibilities:

Make discovery calls to customers before their photoshoot - build rapport and set expectations Welcome customers on shoot day and ensure they have a great experience Conduct private viewing sessions - present portraits and guide product selection Present pricing and process orders and payments Follow up with customers - return viewings, reviews, and referrals Manage the booking diary and respond to phone and email enquiries Maintain the studio and viewing room to a high standard

Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme

Training Outcome:
The role offers long-term security and the opportunity to progress into a permanent position

Employer Description:

Velocity Academy is a UK training provider specializing in digital and professional services apprenticeships. They are listed on the Department of Education's Register of Apprenticeship Training Providers and offer government-funded training solutions.

Working Hours :
Working days are Tuesday to Saturday (Saturday is busiest day). Days and times to be confirmed. Sundays and Mondays are off.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Enthusiastic,Resilient and positive,Well-presented & professional