Service Advisor Apprentice

What You Will Be Doing:

Greeting customers and helping them with service enquiries Booking vehicles in for MOTs, servicing, and repairs Learning how to communicate with technicians and keep customers updated Helping prepare paperwork, job cards, and invoices Using dealership systems to update records and manage bookings Supporting the team with day-to-day admin tasks 

Training:

20% of time will be allocated to training and apprenticeship work.

Training Outcome:

This is a fantastic opportunity to start your career in automotive aftersales and gain valuable experience in a professional dealership setting.

Employer Description:

Haynes Bros. Ltd. is a long-established and respected name in the motor industry, with a proud heritage dating back to 1790. Based in the South East of England, we are a trusted dealer for a range of automotive brands and have built our reputation on delivering exceptional customer service, quality workmanship, and strong community values. We offer a professional and supportive working environment, with a strong focus on training, development, and career progression. Our experienced team is passionate about the automotive industry, and we are committed to helping the next generation of technicians build successful and rewarding careers. Joining Haynes Bros. Ltd. means becoming part of a company that values people, quality, and excellence in everything we do.

Working Hours :
Monday to Friday, with Saturday mornings on a rota basis.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working