IT Apprentice

Provide first-line technical support, giving clear advice and troubleshooting to students and staff. Maintain access to internet, email and learning platforms to ensure uninterrupted online services. Support and maintain network hardware and software; deliver hands-on classroom support for devices and peripherals. Deliver technical support for school events, including AV setup and on-the-day troubleshooting. Assist with providing training to staff and students, preparing materials and supporting staff and students throughout the school day to support Teaching and Learning. Lead on small IT projects in consultation with the senior on-site team member and AET IT.

Training:

The classroom training for the Information Communications Technician comprises 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

Network Fundamentals Mobility and Operating Systems Cloud Fundamentals IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Training Outcome:

Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate.

Employer Description:
Welcome to Ambition Education Trust. We began on 1st September 2024, growing from a friendly merger of two previous successful trusts, Alban Academies Trust and ATLAS MAT. Our new vision and values strongly mirror those from the two, previous trusts. Our trust is composed of 10 schools situated in Hertfordshire, across St Albans, Welwyn Garden City and Hemel Hempstead. There are three primaries, one infants, one junior and five secondary schools with over 800 staff delivering high-quality education to over 7500 young people from the ages 3 to 18. This is a huge privilege and one we take seriously, to achieve our central aim of Educational Excellence for All.

Working Hours :
Monday – Thursday, 7.30am – 3.30pm and Friday, 7.30am-3.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience