Business administration apprentice
Handling inbound and outbound telephone calls, providing clear and friendly support to customers, including elderly clients
Using Sage accounts software (training provided if needed)
Raising and sending customer invoices
Uploading and processing supplier invoices
Working with job management software to track and update tasks
Creating and issuing customer quotes
Planning and scheduling boiler services for engineers and hotels
Supporting general office and administrative duties within the sector
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 6 of your working hours will be spent training or studying
Training Outcome:
For the successful candidate, potential progression is available
Employer Description:
Dunphy Church Heating (Christopher Dunphy Ecclesiastical Ltd) is a long-established, family-run business with over 40 years of experience specialising in the design, installation, and maintenance of church heating systems across the UK. Based in Oldham, we are known for our expert knowledge, impartial advice, and high-quality workmanship tailored to the unique needs of historic and modern places of worship.
We pride ourselves on delivering reliable, efficient, and sympathetic heating solutions that respect the character of each building while ensuring comfort and performance. Our team works closely with churches and organisations nationwide, providing trusted support from initial survey through to installation and
Working Hours :
Monday - Friday, 09:00 - 17:00
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills