IT Support Apprentice

First Line IT Support:

Serving as the first point of contact for pupils and staff within the school Repairing, installing, configuring, and maintaining software and hardware Diagnosing and troubleshooting IT issues IT maintenance of hardware on site Reprographics support Manage IT helpdesk Monitor key systems, including network and cyber security Escalate issues to Senior IT Systems Administrator or Director of Digital Learning as appropriate

Audio Visual Support:

Prepare for assemblies, lectures, theatre productions and other events in our main chapel hall Use mobile screen to prepare for meetings in different rooms Ensure classroom Audio Visual equipment (projectors, speakers, wireless projection) is maintained and functioning properly And to undertake other reasonable duties from time to time as the School may reasonably require

Training:
The apprentice will work towards the Level 3 Information Communications Technician Standard This will be a mix of training in the work place, 1-1 training and review meetings and in person group training

Training Outcome:
On going training and personal development are encouraged and supported

Employer Description:
Cheam is situated in a stunning rural location ten minutes from Newbury and fifteen minutes from Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it draws many of its pupils. Cheam was founded in 1645 and is one of the oldest prep schools in the world. It is an IAPS boarding and day school with some 375 pupils, boys, and girls. Cheam prides itself on its excellent all-round record academically, musically, artistically and on the sports field. The facilities are outstanding. On completing their life at Cheam, children move on to the top Public Schools in England, including Eton, Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s Calne. The school is non-selective yet achieves consistently high standards academically through an inspirational and dedicated team of teachers, throughout the Pre-Prep and Prep schools.

Working Hours :
Term time when the school is in session, the working hours would be Monday to Friday 7.45am to 4pm and Saturday 7.45am to 10am. During school holidays, the working hours would be 8.30am to 4pm Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Patience